HOW MUCH DOES SHIPPING COST?
|Order Value||Standard (4-10 Business Days)||Express (2-3 Business Days)|
When Will My Order Ship?
Your order will be shipped Ground Service unless you select the Express Service. Once shipped, orders are generally received within 10 business days. We do not ship on Saturdays, Sundays, or holidays.
While we will do all we can to ensure your order is delivered on time, Parkland cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
Parkland items are covered by a limited-lifetime warranty.
Filing a Warranty Claim
Photographs of the defect are required. Once the photos of the defect are inspected and the warranty claim has been approved, we will issue the consumer a discount code to our online store for the corresponding monetary value of the item. The value of the discount code will be equivalent to the MSRP (manufacturer suggested retail price). The discount code will only be valid for a single use and will expire one year from the date of issue.
Online purchases made directly through the Parkland’s online store are eligible for a refund if requested. Items purchased from authorized dealers are only eligible for product replacement through the Parkland online store.
Parkland product that is purchased online can be returned within 60 days of the purchase date for a full refund in the amount of the purchase excluding shipping costs. Upon receiving your returned Parkland merchandise at our warehouse, a refund in the amount of the purchase will be issued to you for the Parkland product within 10 – 14 business days. This refund will be issued to the credit card that was used to make the original purchase. We cannot refund different accounts or credit cards.
*Customers are responsible for all shipping expenses on the return of Parkland product.*
*Parkland does not do direct exchanges at this time*